Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time Once your order has been processed, standard shipping typically takes 7-20 business days depending on your location.

Shipping Confirmation You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

Delays Lumipep is not responsible for delays caused by customs, weather, or other circumstances outside our control.

Contact Us If you have any questions about your order, please contact us at your store email.